Privacy Policy

Last updated: March 2026

1. Introduction

Crumb ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

2. Information We Collect

When you use Crumb, we may collect the following information:

  • Account information: Your name, email address, and profile details when you create an account.
  • Order data: When you connect a food delivery platform (e.g. Uber Eats, Just Eat), we access your order history including restaurant names, items ordered, order dates, and order totals. This data is accessed via the platform's official API with your explicit authorisation.
  • Usage data: Anonymous analytics about how you interact with the app (e.g. screens visited, features used).

3. How We Use Your Information

  • To generate personalised food delivery statistics and insights.
  • To create your taste profile and food personality type.
  • To enable social features such as friend comparisons and food soulmate matching.
  • To generate your annual Wrapped summary.
  • To improve and maintain the app.

4. Data Storage & Security

Your order data is stored locally on your device using encrypted storage. Social features use our secure cloud infrastructure (Supabase) with row-level security policies. We use industry-standard encryption for all data in transit and at rest.

5. Third-Party Services

We connect to food delivery platforms (Uber Eats, Just Eat) using their official OAuth 2.0 APIs. We never see or store your delivery platform passwords. You can disconnect any platform at any time from your account settings.

6. Data Sharing

We do not sell your personal data to third parties. We only share data in the following cases:

  • With friends you explicitly connect with on the platform (limited to your public profile and stats you choose to share).
  • When required by law or legal process.

7. Your Rights

You have the right to:

  • Access all data we hold about you.
  • Request deletion of your account and all associated data.
  • Disconnect any linked platform at any time.
  • Export your data in a portable format.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@crumb.co.